Frequently Asked Questions

General

How to get an update?

Submit your request via the contact form. Please include your order number or any other information about your order.

Can I try a product before I buy it?

Yes, most paid products have a demo version. If a demo version is not available, you can request one via the contact form.

Purchasing

What payment methods do you accept?

Available payment methods vary by payment provider.

PayPro Global — accepts PayPal, bank cards, wire transfer, and a range of local payment methods depending on your country.

Digiseller — accepts bank cards, payment systems, and cryptocurrency.

Is it safe to use my credit card on your website?

Yes. Payments are processed through trusted third-party providers — PayPro Global and Digiseller — and your card details are never stored on this website.

Do you offer any discounts?

Yes, volume discounts are available for purchases of 2 or more licenses.

Can I get a refund?

Yes. If you are not satisfied with your purchase, you can request a refund within 30 days.

How do I get the product after payment?

After payment, you will automatically receive an email with a download link. This applies to both PayPro Global and Digiseller orders.

Why haven't I received an email with a download link?

Please check your spam folder first. The email usually arrives within a few minutes, though in rare cases it may take a few hours. If you still haven't received it, please get in touch via the contact form.

Where can I see my purchases?

After purchase, you will receive login credentials for your account with the payment provider. For PayPro Global orders, you can log in at the PayPro Global customer portal. For Digiseller orders, check your order confirmation email for access details.

Licensing

Can I use one license on my home and work PC?

Yes. One license covers two PCs, but only one copy may be in use at a time.

Do I need to activate the product?

No activation is required. After installing the product, you can start using it right away.

Did not find an answer to your question? Feel free to get in touch via the contact form.