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Frequently Asked Questions

General

How to get an update?

Submit your request via the contact form. Please include your order number or any other information about your order in your request.

Can I try a product before I buy it?

Yes, most paid products has demo version. If a demo version is not available, you can request it via the contact form.

Purchasing

What payment methods do you accept?

PayPro Global

  • PayPal
  • Visa
  • MasterCard
  • Maestro
  • American Express
  • JCB
  • UnionPay
  • Alipay
  • WeChat
  • WebMoney
  • Sofort
  • Giropay

See the full list of payment methods.

Cryptocurrency

  • Binance Pay
  • USDT

To pay with cryptocurrency, please contact via the contact form.

Is it safe to use my credit card on your website?

Yes, absolutely. Payments are processed through PayPro Global which is the world's leading commercial service provider.

Do you offer any discounts?

Yes, volume discounts are available for purchases of 2 or more licenses.

Can I get a refund?

Yes, if you are not happy with your purchase, you can request a refund within 30 days.

How do I get the product after payment?

After payment, you will automatically receive an email with a download link.

Why don't I get an email with a link to download the product after payment?

Please check your spam folder. Usually the email arrives within a few minutes. Rarely, it can be up to several hours. If you haven't received the email within a few hours, please email me through the contact form.

Where can I see my purchases?

In the email you receive after the purchase, there will be a login and password for logging into your PayPro Global customer account.

Licensing

Can I use one license on my home and work PC?

Yes, you can use one license on two PCs, but only one copy can be in use at a time.

Do I need to activate the product?

Products do not require any activation. After installing the product, you can start using it.

Did not find an answer to your question? Please feel free to get in touch via the contact form.